Privacy Policy

Welliom (“Sponsor”, “we”, “our”, or “us”) respects the privacy needs and concerns of our customers. This Privacy Policy covers the personal data, such as your name, address, email address or phone number (“Personal Information”) we gather about you, how we use it, the tools we implement to safeguard it, and how you can control our use of it. By using www.welliom.com(the “Website”), you, the user agrees, without limitation or qualification, to be bound by this Privacy Policy. When you provide Personal Information to the Website, you are consenting to the manner in which we will gather, use, disclose and otherwise manage your Personal Information, as set out below.

 

Who May Use the Website:

We have not designed the Websites to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information. The Website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to us. Do not send us information unless you consent to the application of United States law to the use and disclosure of your information consistent with this Privacy Policy.

 

Collection and Use of Personal Information:

We may gather Personal Information that you share with us when you:

  • Purchase, order, return, exchange or request certain information about our products and services;
  • Contact a customer service;
  • Visit or register for an account on the Website;
  • Enter into a any contest or sweepstakes or respond to one of our surveys; or
  • Provide us with comments or suggestions.
  • Answer one of our surveys.

 

Sign up for health tips

The Personal Information required to be provided with respect to the above enables us to process the relevant transaction, task or service, and to ascertain your identity as required. Entering your information to sign up for health tips means that you agree to the entire Agreement and Welliom’s policies.

 

Other Uses of Personal Information:

On a continual basis, we may use Personal Information toevaluate and enhance the products and services we offer. To improve our service to you, we may combine the Personal Information that you give us with other publicly accessible information as well as data we receive from or cross-reference with our marketing partners and others. We use that combined information to improve and personalize your shopping experience with us, to communicate with you about our products, services and events that you may find beneficial, and for other promotional purposes.

 

Promotional Information and Marketing Materials:

In order to make your experience on this Website enriching, we may notify you of products and services, promotional campaigns, sales and special offers that you might find beneficial. When you sign up or take part in a survey, we give you the chance to sign up for e-mails about our products, services, sales and special offers – or the products, services, sales and special offers of our partners. We may also notify you via mail, email or phone call about our product and service offerings if you have given us your name and address, email address or phone numbers via the Websites, through customer service or via other means. If you would like to stop receiving such promotional information from us, please see the “Privacy Preferences/Opt-Out” section of this Privacy Policy.

 

Disclosure of Personal Information:

From time to time, we may sign marketing agreements with third parties, such as advertisers or other companies that provide products or services that we think can be of interest to our members. We may share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will never disclose your telephone number or credit card account information for these purposes.

 

Access to Personal Information by Companies that Work with Us or On Our Behalf:

Some of our operations, such as our electronic commerce, may be managed by are unaffiliated companies or service providers. We may share Personal Information with these companies or services providers on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, Specialty Lab Companies, or other delivery companies we or you select). We have instructed our delivery service providers to not use your Personal Information for any purpose other than making the delivery.

 

Sale of Business:

In the event that we or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.

 

Disclosures of Personal Information in Legal Proceedings:

If law enforcement officials or judicial authorities instruct us to provide Personal Information on individual users, we may, without your consent, provide such information. In matters involving claims of personal or public safety, we may provide your Personal Information to appropriate authorities without your consent or court process. We also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving us or otherwise as required by law. We may also disclose Personal Information to assist in debt collection when and if you owe us monies.

 

Access to Personal Information:

You may request access to the Personal Information that we have about you. For further instructions on accessing the Personal Information that we may have about you, please see the “Contacting Us” section of this Privacy Policy.

 

Privacy Preferences / Opt-Out:

You may opt out of our use of your Personal Information for marketing or promotional activities. For further instructions on opting out, please see the “Contacting Us” section of this Privacy Policy. Please note that any change of these preferences can take up to 30 days to take effect.

 

Visiting the Website:

Whenever you visit this Website, you do not need to tell us who you are, why you are here, or any other type of information. However, we may collect the IP (Internet protocol) addresses of all visitors to the Website and other related information, such as page requests, browser type, operating system and average time spent on the Website. We use this information to monitor and improve the Website.

 

Cookies and Tracer Tags:

We may use “cookies” on this Website. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so the website can recognize you when you return. If used, cookies may help us monitor and improve many aspects of our products and services, including the performance of the Website and our advertising on other websites, if any. Cookies may also help optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your web browser to notify you when you receive a cookie. However, should you decide not to accept cookies, you may limit the functionality of certain websites. The Website may also use a technology called “tracer tags”. These may also be referred to as “Clear GIFs” or “Web Beacons”. If used, this technology may allow us to understand which pages you visit on the Website. These tracer tags are used to help us optimize and tailor websites to future website visitors.

 

Security of Personal Information:

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to using reasonable technology so as to protect the security of the Website. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

 

Transactions:

When you buy products and services, including membership services, through the Website, all of your order information is transmitted through the Internet using Secure Sockets Layer (SSL) technology. The information transmitted encompasses your card number and delivery address. SSL technology enables your Web browser to secure and encrypt your order data before transmitting it to our secure server. SSL technology is a reliable industry standard intended to prevent someone other than operators of the Website from capturing and viewing your Personal Information. Do not purchase products and services through our Website if your Web browser cannot support this level of security, because any order information you provide to us on the Website will be transmitted using a secure connection.

 

Passwords:

We take members’ the protection of your private information seriously. To give you a higher level of security, online access to your Personal Information is protected with a password you select. We strongly encourage you not to share your password with anyone. No Welliom staff member, doctor or health coach will ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).  Furthermore, after using your account, you are to log completely out and then close your browser window.  This will help you maintain an extra level of security to your account to which you are responsible for at all times.

 

Privacy Policy Modifications:

Occasionally we may amend or change this Privacy Policy to abide by current or new laws or regulations or to reflect future changes in our business practices. We will communicate any changes in our policies in this page, so please check back from time to time, as we will not notify you when we make changes.

 

Contact Us:

Email us at info@welliom.comif you have questions or comments on how we handle Personal Information.